Transportation Inside Sales Representative

Responsibilities:

• Positive, solutions-based attitude
• In-office role fully encompassing Freight Brokerage Sales and Account Management
• Strong relationship building skills to retain and grow existing accounts
• Grow revenue and relationships with existing customer base
• Qualify and prospect leads, develop entrance strategies and execute a communication strategy to build pipeline
• Perform core-selling activities, including sales call preparation, execution of sales calls and post-call analysis and reporting
• Manages the entire sales cycle from “Initial Opportunity” through “Closed/Won”
• Work closely with the operational staff to ensure Customers’ needs and expectations are met
• Meet or exceed sales quota as defined by the company
• Price and service negotiation with Prospects and Customers for formal and spot bid opportunities
• Remedy Customer complaints regarding service to maximize customer satisfaction
• Maintain all Customer activities, contacts and opportunities within our CRM
• Ensure high customer satisfaction- maintain close contact with all Customers– including follow up on concerns or other issues
• Develop and maintain functional knowledge of the products, services, operations and economic conditions for assigned Customers and Prospects.

Experience:

• Bachelor’s degree in business or transportation field is preferred but will consider strong experience in lieu of education.
• 3+ years’ experience in the transportation industry with a focus in a sales-oriented position.
• Excellent communication and customer service skills required.
• Strong relationship building skills, negotiating power and ability to multi-task.
• Entrepreneurial spirit.
• Prior experience working in a deadline driven environment.
• MS Office Proficient, as well as past TMS Software experience is preferred but not required.